Why rent with us?

As a tenant, you can have peace of mind that you'll get a professional service, and peace of mind for the duration of your tenancy.


Professional accreditation & memberships 

We are proud accredited members of both UKALA & NLA, which means we understand the regulatory changes affecting the sector, and that our staff have a high level of knowledge and critical support. This scheme has already been recognised by the Mayor of London and qualifies for the London Rental Standard.

Customer service, experience and advice

Mackstone benefits from over 25 years experience in lettings and management. We will liaise with you throughout the whole letting process to ensure complete satisfaction. We will help and advise to make sure the property is presented in the best condition possible.

Client Money Protection

Through our UKALA membership we carry full client money protection insurance cover that protects both landlords and tenants deposits and rent held by Mackstone Ltd.  There is a link on our home page under the heading CMP to show our valid CMP certificate to confirm our current compliance with the relevant legislation.

Redress scheme

Mackstone Ltd are members of the Property Redress Scheme (PRS) to ensure clients full peace of mind when dealing with our company.

Deposit Protection (MyDeposits)

Tenancy deposit protection helps safeguard your deposit and helps ensure that you get it back at the end of the tenancy, provided you have met the terms of your Tenancy Agreement.  We normally provide tenants with both the deposit protection certificate and prescribed information either on or before the tenancy sign-up.